Engaging with consumers

We work with consumers and communities to understand local health needs and priorities, ensuring their voices help shape healthier, more accessible and equitable services.

Key highlights:

1165

+

community members attended advance care planning and palliative care education activities, with 1,590 resources distributed.

1000

+

new clients received care finder support to access aged care, and other community and health services.

500

+

people supported through MyRecovery program for severe and complex mental health needs.

300

+

people helped shape the SENSW Mental Health, Suicide Prevention and Alcohol and Other Drugs Regional Plan 2026-2031 through workshops, surveys and targeted engagement.

191

community members completed Recognise and Respond training, strengthening suicide prevention awareness and skills.

13

Cook Chill Chat programs reaching 137 participants, and 12 walking programs delivered by Healthy Cities Australia.

In 2025/26 we:

Expanded Batemans Bay Medicare UCC to 18-hour daily operations, strengthening access to urgent care ahead of 2027 hospital closure.

Strengthened community connections through Medicare UCC support for LHD sporting, cultural and community events.

Launched free Recognise and Respond suicide prevention training to build community confidence in supporting people at risk of suicide.

Raised awareness of Medicare Mental Health and the national phone service through targeted campaigns and resource distribution.

Revised our Community and Consumer Engagement Framework to strengthen consumer and community voices in decision-making.

Promoted World Immunisation Week, urging communities to stay up to date with vaccinations.

Planned and developed the 'Make the right call for the right health care' campaign to improve awareness of local health care options.

Led planning for the Health Check Convoy to deliver health checks and wellbeing information across Southern NSW.

Impact in action

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    Celebrating 10 years of community-led suicide prevention

    For 10 years, the Illawarra Shoalhaven Suicide Prevention Collaborative has strengthened connection, wellbeing and hope through community-led action and partnerships.

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    Improving access to healthy lifestyle programs

    COORDINARE expanded access to free healthy lifestyle programs through partnerships with P4 Movement and Healthy Cities Australia.

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    Bringing care and support together for the Bega Valley

    The Bega Valley Care Expo connected community members with local health, aged care, disability, wellbeing and government support services in one accessible location.

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Want to learn more?

Visit COORDINARE’s community webpage to browse our campaigns, stories, and more.