Connecting and strengthening primary care

We work in partnership with health service providers, governments and communities to strengthen primary care and its connections with the broader health system. Learn more here.

Key highlights:

346980

+

total page views of more than 1,440 localised pages across both HealthPathways sites.

2766

new HealthPathways users registered across both ACT and SNSW and Illawarra Shoalhaven.

10600

+

workforce interactions through the Palliative Approach Framework and Self-Paced Learning Hub.

587

HealthPathways activities were completed, including localisations, partial updates and reviews across both sites.

143

engagement interactions supported 70 residential aged care homes through forums, education and tailored outreach.

88

%

of Collaborative Lunch and Learn participants reported increased knowledge or confidence in suicide prevention topics.

57

registered nurses from RACHs across the Illawarra Shoalhaven attended 2026 Aged Care Nurse Education Day.

50

+

nurse practitioners and health professionals attended Southern NSW LHD event showcasing HealthPathways.

50

organisations actively participated in local Suicide Prevention Collaboratives and Network.

46

general practices supported to share accurate, up-to-date information through Provider Connect Australia.

42

staff across 6 general practices and 2 Aboriginal Medical Services strengthened their spirometry capability through LinkMyCare.

28

enrolments including 9 indigenous students in new cross-sector training and workforce development program in Southern NSW.

15

GPs and 9 Lumos-participating practices contributed to the University of Sydney's GRACE study on aged care residents’ health journeys.

11

residential aged care homes registered with My Health Record, bringing coverage to more than 75% of RACH sites.

3

RACHs expanded access to primary care through virtual care partnerships with local GPs.

In 2025/26 we:

Supported National Palliative Care Week and released our Palliative Care Needs Assessment to inform planning and service development.

Gained recognition for our sector-leading Palliative Care Framework at the Australia and New Zealand Society of Palliative Medicine conference.

Saw local suicide prevention peer work sustainability research presented at the National Suicide Prevention Conference.

Continued support of Suicide Prevention Collaboratives and Network, strengthening community-led approaches to suicide prevention.

Strengthened Medicare UCC integration through collaboration with LHDs and NSW Ambulance on referral pathways.

Supported improvements to electronic prescribing through regional stakeholder feedback from general practice and pharmacy teams.

Saw antenatal pathways remain most viewed, with increased use of ADHD, hypertension, osteoporosis, headache and PCOS pathways.

Formalised a refreshed Strategic Alliance with Southern NSW and Illawarra Shoalhaven LHDs, strengthening health system collaboration.

Supported GP participation in UOW National Palliative Care Coordination Project, improving early identification of palliative needs.

Strengthened partnership with Southern NSW LHD to improve integrated, culturally safe and accessible care across communities.

Improved primary care capability and confidence through Palliative Aged Care in RACHs GP Mentoring and Education Pilot Program.

Supported clinician education events through the Shoalhaven Medical Association Conference and South Coast Medical Forum.

Bringing national insights back to our communities

Members of COORDINARE's Illawarra Shoalhaven and Bega Valley Eurobodalla Suicide Prevention Collaboratives attended the 2026 Suicide Prevention Australia Conference, bringing back new ideas, evidence and practical insights to strengthen local suicide prevention efforts.

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Impact in action

Keeping older people well at home through innovative models of care

We are supporting the trial of innovative models of care that help older people receive timely treatment closer to home, reducing avoidable hospital visits.
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HealthPathways: Supporting connected care across the region

Illawarra Shoalhaven and ACT and Southern NSW HealthPathways continue to support more coordinated care across South Eastern NSW.
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Strengthening palliative and end-of-life care

We strengthened community awareness, workforce capability and advance care planning to support more coordinated, person-centred palliative and end-of-life care across South Eastern NSW.
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Acknowledging our partners

We thank our partners for their expertise and dedication to improving the health and wellbeing of our local communities.

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We acknowledge the Traditional Owners and Custodians of the lands across which we live and work. We pay our respects to Elders past, present and emerging, and acknowledge Aboriginal and Torres Strait Islander peoples’ continuing connection – both physical and spiritual – to land, sea and sky.